About
Highly motivated Computer Science graduate with a strong foundation in administrative support and office operations. Proven ability to enhance efficiency and streamline communication, as demonstrated by a 30% increase in operational effectiveness. Eager to apply technical skills and problem-solving abilities to challenging roles within a growth-oriented organization.
Work
United Bank for Africa (UBA)
|Banking Operations Support
Yenagoa, Bayelsa State, Nigeria
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Summary
Supported daily banking operations and customer service functions, contributing to efficient branch performance and client satisfaction.
Highlights
Assisted with front-office and back-office operations, including account opening, transaction processing, and record management, ensuring accuracy and compliance.
Provided direct customer support, resolving inquiries and issues promptly to maintain high levels of client satisfaction and retention.
Collaborated with branch teams to streamline administrative workflows and enhance operational efficiency within a fast-paced banking environment.
Managed sensitive client information and financial data with strict adherence to confidentiality protocols and regulatory standards.
Active Guard Telematics Ltd
|Intern
Ekpan, Delta State, Nigeria
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Summary
Delivered high-level technical and clerical support, facilitating smooth company operations and client interactions.
Highlights
Provided direct technical support to companies and individuals, resolving issues and ensuring seamless system functionality.
Managed front-desk operations, including welcoming visitors and coordinating conference calls and meeting schedules.
Performed essential clerical duties, optimizing administrative workflows and contributing to overall office productivity.
Nigerian Navy
|Intern, Barracks Maintenance Unit
Effurun, Delta State, Nigeria
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Summary
Provided comprehensive administrative and operational support to the Barracks Maintenance Unit, ensuring efficient office functions and confidential material handling.
Highlights
Provided exceptional administrative support to directors and co-workers, significantly increasing overall office efficiency by 30%.
Managed time-sensitive and confidential documents, maintaining high standards of data integrity and security.
Streamlined communication processes within the unit, contributing to improved operational flow and timely task completion.
Volunteer
National Youth Service Corps (NYSC)
|Corps Member
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Summary
Served as a Corps Member at a government technical college, leading initiatives to improve communication and engagement among staff and students.
Highlights
Addressed significant communication barriers between corps members and indigenous staff by promoting collaborative interactions and English language use, fostering a more inclusive environment.
Initiated and led meetings with colleagues to increase active involvement of Corps members in school activities, significantly improving team cohesion and productivity.
Successfully transformed the work environment, leading to a drastic reduction in communication barriers and increased positive interactions between all staff members, integrating corps members into the existing team.
Education
Delta State Polytechnic, Ozoro
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Higher National Diploma (HND)
Computer Science
Edo State Polytechnic, Usen
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National Diploma (ND)
Computer Science
Languages
English
Certificates
Certificate of National Service
Issued By
National Youth Service Corps (NYSC)
Skills
Office Productivity
Microsoft Office, MS Word, MS Excel, MS PowerPoint.
Administrative Support
Office Management, Clerical Functions, Data Management, Record Keeping, Scheduling, Confidentiality.
Communication
Written Communication, Verbal Communication, Interpersonal Skills, Stakeholder Engagement, Collaboration, Public Speaking.
Technical Support
Technical Troubleshooting, System Support, Hardware Support, Software Support.
Problem Solving
Critical Thinking, Analytical Skills, Issue Resolution, Process Improvement, Research.
Teamwork & Leadership
Team Collaboration, Team Leadership, Cross-functional Teams, Mentoring, Conflict Resolution.
Computer Science Fundamentals
Computer Systems, Networking Basics, Data Structures, Algorithms, Programming Concepts.